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Accessibility Standards and this Website

Accessibility statement for www.throopholdenhurst-pc.gov.uk

This website is run by Throop and Holdenhurst Village Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some content uploaded to this website is not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • there’s a limit to how far you can magnify the map on our ‘Contact us’ page, which is provided by a third party (Google)

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and endeavour to get back to you in 10 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact.

The Village Clerk, Throop and Holdenhurst Village Council, c/o 20 Stour Walk, Bournemouth. BH8 0BZ.

Email: clerk@throopholdenhurst-pc.gov.uk

Tel:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Throop and Holdenhurst Village Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website framework is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Some content is partially compliant, due to the non-compliances listed below.

Non accessible content

Some pages may contain attachments which are not currently compliant, such as:

  • Older PDF files such as Meeting Minutes and Agendas published.
  • Videos.
  • Content produced by third parties or using third party software.

Non compliance with the accessibility regulations

We will do all we can to identify content that is non-compliant.

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by August 2021. When we publish new content we will make sure our use of images meets accessibility standards.

Disproportionate burden

We have not identified any areas that we believe constitute a disproportionate burden.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Not all documents on this website are created by us. Some documents and content may be created by third parties or using third party software. Where this is the case we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By August 2021, where possible, we plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents created by us will meet accessibility standards.

How we tested this website

This website was last tested in April 2022. Tests were carried out by both internal systems and our website provider, Aubergine 262.

We tested a sample of pages:

What we’re doing to improve accessibility

We plan to improve accessibility on this website by addressing non-compliance issues (where possible).

We will provide staff training to ensure that all new content added meets accessibility criteria.

We also run monthly and quarterly reports to identify and address accessibility issues.

This statement was prepared in July 2021.
It was last updated in July 2021.

Modern.Gov

We may link to some content which is hosted by Modern.Gov
The Modern.gov accessibility statement is as follows:

“The content of this website has been designed to work towards AA standards of the W3C 2.0 Web Content Accessibility Guidelines. We aim to continually make improvements to meet these guidelines. The design and coding of the website has been implemented to support adaptive technologies (such as screen readers and text-only browsers). Maintaining an accessible site is an ongoing process and Civica are continually working to offer a user friendly experience. However, if you have any problems using this web site please let us know via the Modern.gov Contacts page.”

General information

Accessibility

Throop and Holdenhurst Village Council is committed to making our site accessible to all.

Accessibility Standards

This website is being monitored and improved to ensure that it meets  the Web Content Accessibility Guidelines issued by the Web Accessibility Initiative (WAI). The WAI website content guidelines, published in 2008 by the World Wide Web Consortium (W3C), are the globally used and accepted standard for website accessibility, by both the corporate and public sector.

https://www.w3.org/WAI/standards-guidelines/wcag/

We are committed to ensure the website is being continually improved to facilitate access to all.

Accessibility Help – Change the way this website looks – Using tools on your computer

Depending on your computer settings, you can monitor the look and function of this website.   Most computers will have access settings that you can change, including how the screen looks (e.g. changing fonts, sizes, colours, etc.), how the keyboard or mouse works, and possibly speaking and listening to commands, as well as a number of other features.

As several organisations have already produced lots of very good content about how to make computers and websites more accessible, we have linked to these sites rather than duplicate their content.

My Web My Way produced by the BBC is a comprehensive site with loads of useful information and a wealth of accessibility links

If you’re a regular computer user then in Windows – Click on the ‘Start’ button, then ‘Programs’, then ‘Accessories’, then ‘Accessibility’.

Your browser will usually have controls which you can use to enlarge the text on your screen.

For improved visibility, our website allows you to increase (or decrease) the size of text and alter the choice of font, to suit your preferences.

All Browsers via mouse control:

Internet Explorer Users  

To alter the size of the text on this website, select ‘View’ (found on the menu bar across the top of your browser), then Text Size, and then your preferred size. You can also hold down CTRL and use the mouse wheel at the same time to almost infinitely change the text sizes on our website

Mozilla Firefox Users  

Use the mouse wheel (or hold down CTRL and use + key to increase font) to change the text sizes on our website. To alter the choice of font:

Internet Explorer Users  

  • Open your ‘Internet Options’ window by going to ‘Tools’
  • Under History, choose ‘Fonts’ and select your preferred style, then click ‘OK’
  • Go to ‘Accessibility’ within ‘Internet Options’ and click on ‘Ignore font styles/font sizes specified on Web pages’
  • Click ‘OK’

To alter the colour of text and background You may find specific colours enable you to view our web site easier.  

Internet Explorer Users  

  • Under Tools choose ‘Internet Options’
  • Under History, choose ‘Accessibility’ and click on ‘Ignore colours specified on Web pages’
  • Click ‘OK’

Hearing Impaired Users

We are currently looking at enabling Screen Readers to read our pages.

Downloadable files

Files have been made available to download in a variety of formats – the most common are Adobe Acrobat (.pdf), Microsoft Word (.doc and .docx) and Microsoft Excel (.xls and .xlsx). Reasonable adjustments have been made to ensure that digital publications available on our website are as accessible as possible. If you need any document in a different format, please contact us.

You may need to download Adobe Reader to view files in PDF format. The latest version of Adobe Acrobat Reader has incorporated accessibility features. For example, you can hear a PDF document read aloud or scroll a PDF document automatically. You can access these features in the Edit Preferences menu. Find out more about the free Adobe online conversion tool which converts the content of PDF files to HTML or text which can be understood by most screen reader applications.   Let us know if you have difficulties using this site If you find anything on the site difficult to use please let us know.

There is advice at  ‘Contacting Organisations about Inaccessible Websites’.

All constructive feedback regarding the accessibility or usability of this website is welcome and will be carefully considered.

Feedback

If you experience any problems with our pages, please contact us and we will try to provide you with the information you need. Please let us know which page (if possible including the page address/URL) you experienced problems with, and if you have any suggestions for how we could improve this page.